Frequently Asked Questions
How do I book a candy cart?
Simply, get in touch!
We will ask about your requirements: date of your event, number of guests and your theme or colour scheme – if you have one. Next, you will receive a tailored Package offer with your customised price quote – take a look at our Packages & Prices section to see example packages. Also, don’t forget to check our huge selection of sweets.
After you have chosen your perfect Candy Cart package and paid a non-refundable Booking Deposit of £50, we will send you a written confirmation. Your Candy Cart will be then secured! All you have to do afterwards is choose your sweets, pay the remaining balance and look forward to your perfect day!
Please, read our Candy Cart hire terms & conditions prior to booking.
How do I book a Face Painter?
Again, get in touch!
We will be able to confirm our availability and give you a personalised price quote. Prices start at £70 for 2 hours local (Cheltenham and Gloucester) parties.
How many faces can you paint in 1 hour?
We can paint approx. 12 quality, detailed full faces OR approx. 15 full faces and eye or arm smaller designs if we cut down on details.
How far do you travel?
Our services are delivered free of charge within a 15-mile radius of Cheltenham, however, we are happy to travel further afield! A small fuel charge might apply and if so, it will be listed in your customised price quote.
Some of my guests have severe nut allergy. Can you cater for them?
Unfortunately we can’t.
We use the same storage facility and production line for all our makes. Although some sweets might not contain nuts, they may have traces of nuts or nut oils, or may have been in contact with other products containing nuts. Therefore, we cannot guarantee that any sweets are nut free. Polka Dot Creations cannot be held responsible for any issues resulting from food allergies.
What types of sweets can I order?
Visit our Choice of Sweets section to see the variety of confectionary we can supply.
However, if the type of sweets you’d like isn’t listed, or your guest have special dietary requirements such as kosher, halal, gluten, milk or sugar free, please let us know and we will do our best to source the required sweets for you.
How far in advance should I book a candy cart/face painter?
As soon as possible! We are currently receiving booking enquiries for 2 years ahead and the sooner you secure your date, the better! Summer months and Christmas season are particularly busy so please, don’t leave it till last minute.